Privacy policy

Vexorali operates the website vexorali.xyz. This privacy policy explains how we collect, store, use, protect and share your personal information when you visit our site, create an account, browse merchandise, submit orders or communicate with customer support. This policy complies with applicable US consumer privacy requirements and payment service standards for Stripe payment processing.

Information We Collect

Information you voluntarily provide: When you place an order, we collect your full name, billing address, shipping address, email address, phone number. When you contact support, we collect message content and contact details you submit. We do not store your full credit card details; payment card information is securely processed and stored by our authorized payment processor Stripe.
Automatically collected data: When you visit our website, we collect technical information including IP address, browser type, device information, page browsing records, click‑through behavior, session timestamps via cookies and similar tracking tools. This data helps optimize website performance, troubleshoot technical issues and analyze shopping trends.
Marketing opt‑in data: If you subscribe to our email newsletter, we store your email address for promotional updates. You may unsubscribe at any time using the unsubscribe link inside marketing emails.

How We Use Your Personal Data ‑ Process, fulfill, ship and manage your customer orders ‑ Send order‑related transaction emails: order confirmation, shipment tracking, update about order status ‑ Answer customer service inquiries and resolve order‑related issues ‑ Prevent fraudulent transactions and secure our payment checkout environment ‑ Optimize website user experience, adjust product offering and site functionality ‑ Send optional marketing emails only to users who explicitly opted‑in; no unsolicited spam mail

Sharing Your Information We do not sell your personal identifiable information to third‑party advertisers for profit. We share necessary data only with trusted service providers required to complete business operations: ‑ Payment processor Stripe: to complete secure payment handling, subject to Stripe privacy rules. ‑ Shipping and logistics carriers: only necessary delivery information for completing parcel shipment. ‑ Authorized website technical vendors who assist site hosting and site maintenance, bound by data‑protection obligations. ‑ We may release personal information if legally required by law, court order or government regulatory request.

Cookies Our website uses cookies. Cookies are small text files stored on your local device. They remember user preferences, support shopping cart function and gather site usage statistics. You can adjust your browser settings to refuse cookies, but disabling cookies may break some website functions such as shopping cart and checkout flow.

Data Security We adopt industry‑standard security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. Please note no internet transmission method is 100% secure. While we strive maximum protection, absolute security cannot be guaranteed.

Your Consumer Rights You have right to request access to personal data we hold about you, request correction of inaccurate information, request deletion of your personal data, or withdraw marketing consent. Submit your privacy‑related request by email to support@vexorali.xyz. We will verify your identity before processing privacy requests.

Children’s Privacy Our website is intended for adult customers age 18 and older. We do not knowingly collect personal information of children under 13 years old. If you believe we hold data of a minor, please contact us immediately so we can remove such records.

Policy Updates We may revise this Privacy Policy periodically. Revised text will publish on this page with updated effective date. Your continued use of vexorali.xyz after changes means you accept updated privacy provisions.

Contact for Privacy Concerns Vexorali 2005 Williamsburg Drive, Decatur, GA 30033, United States Email: support@vexorali.xyz Phone: (404) 213‑5300